Privacy Policy

Last Updated: 22.01.2026

Ar Rahman Hajj Umrah Travels (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of pilgrims, customers, website visitors, and business partners.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our services or visit our website https://hajjumrahinkolkata.com/.

By accessing our Website, booking a package, or contacting us, you agree to the terms outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. The same meaning applies whether they appear in singular or plural.

Definitions

Company – Refers to Ar Rahman Hajj Umrah Travels, located at
20 Nawab Abdur Rahman Street, Rafi Ahmed Kidwai Rd,
Kolkata, West Bengal 700016, India.

Pilgrim / Client / You – Any individual booking or inquiring about Hajj, Umrah, or related travel services.

Personal Data – Any information that identifies or relates to an individual.

Service(s) – Hajj packages, Umrah packages, visa processing, ticketing, accommodation arrangements, transport coordination, and related travel assistance.

Website – https://hajjumrahinkolkata.com/

Service Provider – Third parties that assist in delivering services (e.g., airlines, hotels, visa authorities, payment processors).

Usage Data – Automatically collected technical data such as IP address, browser type, and website activity.

Cookies – Small files stored on your device to enhance website functionality.

Country – India.

Types of Data Collected

Personal Data

We may collect the following information:

Full name (as per passport)
Date of birth
Passport details
Contact number
Email address
Residential address
Emergency contact details
Travel preferences
Payment details
Visa documentation information

This information is required to process bookings, visas, airline tickets, and accommodation arrangements.

Usage Data

When you access our Website, we may automatically collect:

IP address
Browser and device information
Pages visited
Date and time of visit
Session duration

Communication Data

Information provided through:

Website contact forms
WhatsApp or phone inquiries
Email communication
Booking forms

Tracking Technologies and Cookies

We use:

Essential Cookies – For website functionality
Analytics Cookies – To improve user experience
Preference Cookies – To remember user settings

You may disable cookies in your browser, but some website features may not function properly.

Use of Personal Data

We use your Personal Data to:

Process Hajj and Umrah bookings
Facilitate visa applications
Coordinate flights and accommodation
Provide travel assistance
Communicate updates regarding travel schedules
Send important service notifications
Comply with legal and regulatory requirements
Maintain internal records and improve services

We do not sell or rent personal data to third parties.

Sharing of Personal Data

We may share data only when necessary with:

Airlines and travel partners
Saudi visa authorities and regulatory bodies
Hotels and transport providers
Payment processing providers
Government authorities when legally required

All third-party partners are expected to maintain confidentiality and security of personal information.

Retention of Data

We retain personal data only for as long as necessary:

Travel and visa records: As required by law
Financial records: As per Indian taxation laws
Marketing data: Until you opt out

After the retention period, data will be securely deleted or anonymized.

Transfer of Data

Your information may be transferred to authorized international partners (such as airlines or Saudi authorities) strictly for travel processing purposes.

We ensure reasonable safeguards and compliance with applicable data protection standards.

Your Rights

You have the right to:

Access your personal data
Request correction of incorrect information
Withdraw consent (where applicable)
Request deletion of data (subject to legal obligations)
Raise a complaint regarding misuse of data

Requests can be sent to:
📧 hajumraharrahman@gmail.com

Security of Data

We implement appropriate security measures including:

Restricted access to sensitive information
Secure digital storage
Administrative and technical safeguards

However, no online transmission or storage system is 100% secure. We cannot guarantee absolute data security.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of third-party platforms.

Users are encouraged to review their policies separately.

Policy Updates

Ar Rahman Hajj Umrah Travels reserves the right to update this Privacy Policy at any time.

Changes will be published on https://hajjumrahinkolkata.com/ with an updated “Last Updated” date.

Continued use of our services indicates acceptance of revised terms.

Jurisdiction

Any disputes related to privacy matters shall fall under the jurisdiction of Kolkata courts, in accordance with Indian laws.

Contact Information

Ar Rahman Hajj Umrah Travels
📍 20 Nawab Abdur Rahman Street, Rafi Ahmed Kidwai Rd,
Kolkata, West Bengal 700016, India
📞 81300 28077
📧 hajumraharrahman@gmail.com
🌐 https://hajjumrahinkolkata.com/